New: turn any paper form into an online form

The EMR that
does the clinical work too.

Everything you expect from practice management software, plus structured charting, data graphs, AI lab results, IV and injection protocols, automatic treatment plans, an AI receptionist and much more.

Book a demo See how charting works

Designed and built in Canada

An OutSmart chart open in the browser, showing chief concerns, a graph of lab results over time and an acupuncture body chart

Everything you would expect from an EMR

Scheduling, billing, documents and the rest of the front desk, all in one system.

See the full feature list
  • Scheduling and calendar
  • Online booking
  • Charting and templates
  • Telehealth
  • Billing and invoicing
  • Insurance billing
  • Card payments
  • Patient portal
  • Prescriptions
  • Faxing
  • Dispensary and inventory
  • Documents and storage
  • Reporting and statistics
  • Waitlist
  • Reminders and confirmations
  • Multi-location and multi-practitioner
The difference

Ten things we do better.

Clinics told us they were doing each of these in another program or on paper, and were not happy with it. Here is how OutSmart does them better.

01

Charting. Your treatment plan auto-generated from your chart

Your treatment plan is not a second document with the same date stamped on it. You create your plan while you chart, and it is ready immediately.

Chart note with the plan section open
02

Booking. A booking page that looks like your clinic

Your colours, your photos, your services grouped the way you group them, your team and your locations.

Online booking page, full width
03

Smart Forms. Describe the form. We build it

No endless community-generated forms to browse. Say what the form is for, how thorough it should be, roughly how many questions and anything you always ask. You get a working form, and you can edit every word of it.

AI form creator, prompt and result
04

Forms. Your patients do not need an account

Send a link, or scan the form's QR code onto a tablet and hand it over at the desk. No portal to join, no password to set, and no email address needed for the walk-in who does not have one.

In-clinic QR code and the form on a tablet
05

AI Receptionist. Your booking page answers back

Patients type a question on your booking page and get an answer straight away: which service to book, who has time on Thursday, what the visit costs. The assistant books the appointment in the chat, payment and all, while your front desk gets on with the day.

AI receptionist chat on the booking page
06

Portal. One portal for the patient, not one per clinic

Their account covers their whole family and every clinic they see that runs OutSmart. Rebook, fill in forms, upload documents, and read the treatment plan, which appears on its own the moment you finish writing it.

Patient portal home with a family's profiles, documents, forms and appointments
07

Lab AI. Your labs, read and graphed

Upload the lab PDF. OutSmart pulls out every value, writes a clinical interpretation, and plots each result against every one that came before it.

Lab AI interpretation and trend graph
08

IV Therapy. Osmolarity and cost, as you build the bag

Add each ingredient and the numbers keep up with you. Running osmolarity, cost per bag, and your own substance library with concentrations and suppliers. Save it as a protocol and reuse it.

IV protocol builder
09

Team Chat. Your team talks inside the chart

Staff chat is built in. No separate app to buy, and no switching windows to ask the front desk a question about the patient in front of you.

Staff chat panel
10

Support. Urgent means a quick call back

Ask the assistant first and most questions are answered on the spot. When it is genuinely important, mark it urgent and get a quick call back, not a place in a queue.

Support request with urgency options
1 / 10
Charting

The chart does the clinical work, not just the record keeping.

OutSmart gives you the structure for the treatments you deliver, so the note comes out finished.

  • The treatment plan is part of the note, not a second document with the same date on it
  • Smart templates, smart lists and protocols fill in what you write every time
  • IV therapy with running osmolarity and cost per bag as you build it
  • Injection templates, acupuncture charting and your own protocols
  • Measurements tracked and graphed across every visit
  • Templates written and tested by our team
See how charting works
The IV therapy section of an OutSmart chart, with a Myers' Cocktail recipe, ingredient lots, running osmolarity and cost per bag
Scheduling

A calendar the front desk can run the whole day from.

Every practitioner and every room side by side, across every location. Find the next opening for a patient in one search, fill gaps from a waitlist that already knows who wants them, and let reminders do the confirming.

  • Practitioner and room columns, coloured the way your front desk reads fastest
  • Find Availability looks up to a year ahead across several practitioners
  • A waitlist that matches patients to openings as your calendar changes
  • Email and text reminders, with a confirm page patients tap once
  • Check in, check out and start the chart from the day's schedule
  • Online bookings never double book a practitioner or a room
See how scheduling works
app.outsmartemr.com
Online booking

A booking page that looks like your clinic.

For many patients, your booking page is the first thing they see. OutSmart makes it look and feel like your clinic.

  • Your colours, your logo, your photos and your own web address
  • Services grouped into the categories you use, in the order you choose
  • Your team and your locations, with photos and bios
  • Ask up to five questions at booking, so you have the answers before the visit
  • Take a deposit, take full payment, or just keep a card on file
  • Newsletter opt in and a waitlist for when you are full
  • Say patient, client, guest or member. It is your clinic's language
See the booking page
A clinic's OutSmart booking page: cover photo, logo and contact card, services grouped by category, the practitioner and the new or returning patient choice
Telehealth

Run a virtual visit without leaving the chart.

OutSmart Meet is video built into the schedule. Mark a service as a video visit and the join link goes out with the reminder. Start the call from today's schedule and keep charting in the window beside it.

  • Patients join from an email link, with no account and no password
  • Start the visit in one click from your daily schedule
  • Screen sharing, background blur and noise suppression in the call
  • Bring a family member, interpreter or caregiver into the same call
  • Simple controls on the patient's side, nothing to figure out
  • Tag services as virtual on your booking page, or run a fully virtual clinic
  • Included for every clinic, not a separate subscription
See how virtual visits work
An OutSmart Meet video visit: Dr. Anika Rao on screen, with the patient and a family member joining from home in the tiles beside her, and the call chat open
Patient portal

One portal for the patient. Not one per clinic.

Your patients get a single account that covers their whole family and every clinic they see that runs OutSmart, and it does the whole job rather than only showing appointments.

  • One account across every OutSmart clinic they visit
  • Their children and family members on the same login
  • Rebook an appointment without calling reception
  • Fill in intake forms and upload their own documents
  • Read their treatment plan, with nothing for you to send or share
See the patient portal
The OutSmart patient portal dashboard: profiles, documents, forms with their status, upcoming appointments and the waitlist
Intake forms

Forms patients fill in without an account.

Send a link, hand over a tablet, or show a QR code at the front desk. The answers go straight into the chart.

  • No patient account, no portal to join, no password to remember
  • Scan the form's QR code onto a tablet and hand it over at the desk
  • A half-finished form picks up where they left off, in clinic or at home
  • Upload the paper form you already use and get the online version back
  • Or describe the form you want and we build it, question by question
  • Answers arrive in the chart as data you can report on later
See how intake forms work
A paper health history form beside the online form OutSmart made from it, with the same questions
Lab AI

Your labs, read for you.

Upload the report and OutSmart does the tedious part. Every value pulled out, a clinical interpretation written, and each result plotted against every one that came before.

  • Works on lab PDFs and on scans and photos of paper reports
  • Values, units, reference ranges and abnormal flags all extracted
  • A written interpretation of what stands out and what to consider next
  • Results graphed over time, so progression is visible at a glance
  • You review everything before it goes in the chart
See how Lab AI works
OutSmart Lab AI: the lab report analysed, each value matched to OutSmart's measurements, and the results graphed over time
Large clinics

When your clinic needs something new, we build it.

Large clinics have their own reports, processes and ways of working. When OutSmart does not do something your clinic needs, we plan it with you and build it into the software your team already uses.

  • Custom reports and dashboards for the whole clinic
  • Features built for the way your clinic works
  • Every location and practitioner in one system
  • Roles and permissions for each part of the team
  • A direct line to the people who build OutSmart
See how we work with large clinics
An example of a custom clinic dashboard with retention, outcomes by condition and products by condition
Support

Three ways
to get help.

All three work from inside OutSmart. Choose the one that fits what you need, and a person who knows the software will help you.

Support comes from the people who build OutSmart. The person who helps you knows the software well, and can pass a problem straight to the developers when something needs fixing.

The Get Support form with the three urgency levels, General, Moderately important and Urgent, and what Urgent means

Ask the assistant

It knows the whole product guide and can answer most questions straight away, at any hour.

Send us a message

Not urgent? Send it from inside OutSmart and our team will reply.

Ask for a call back

Have an urgent problem? Mark it urgent, leave your number, and it notifies the people who can help you. We call you back ASAP.

Pricing

Plans for every size of clinic

Prices depend on how many practitioners you have and which plan you choose. Book a demo and we will give you a quote for your clinic.

Community

For solo practitioners getting started.

Contact for pricing
  • Charting and scheduling
  • Online booking
  • Patient portal
  • Intake forms

Basic

For growing practices that need the whole front desk.

Contact for pricing
  • Everything in Community
  • Billing, invoicing and payments
  • Insurance billing
  • Telehealth
  • Documents and faxing
  • Financial reporting
Most popular

Pro

The full clinical system, with AI on top.

Contact for pricing
  • Everything in Basic
  • Dispensary and inventory
  • IV therapy and injection protocols
  • Lab AI and referral letter AI
  • AI form creator
  • Staff chat and custom reports

See how OutSmart would work in your clinic.

Book a demo and we will walk you through the parts that matter most to you.

Book a demo See everything it does